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- Go back to the Self-Service website, and copy the information from the page we left off at to the Soft Token application.
- Create your pin for logging into the soft token application when prompted. Note that this is a different pin than your PVN.
- Once configured, the application should provide you with a Registration Code. Input this into the next page on the Self-Service site:
- Confirm successful registration. If you see the page below, your token is set up correctly. If not, please ensure all information is correct and retry.
- Next, change your PVN. From the Self-Service main menu, select “I’d like to change my PVN the next time I authenticate.”
- At the confirmation prompt, click “Yes”:
- Click “done”.
- Log out and back into Self-Service which will prompt you to change your PVN.
- Enter your old PVN in the first field (provided via email), followed by your desired new PVN in the next two, and a response from the token application in the last field:
- Click OK; the token is now properly set up.
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Connecting to your Machine
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Instructions were not included, or are located elsewhere. We should link to the document here, or include a few more details once we have access to our machines. |
Configuring the Soft Token Application for Mobile
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Configuring the Soft Token application for desktop should be more than sufficient for most employees. Here are the abbreviated steps for mobile configuration if you need them. |
From the Self-Service website main menu, click on "I'd like to activate my soft token so I can start using it."
Confirm your serial number.
Select option 1, you should get a page containing a QR code and a password:
Go to the App Store (iOS) or the Google Play Store (Android), search for the "Entrust IdentityGuard Mobile" application and install it.
Go to the "Scan QR Code" feature of the application (top-left menu in Android, bottom-right button in iOS) and scan the code on the Self-Service page.
Enter the password below the QR code when prompted.
Create your pin for logging into the soft token application when prompted. Note that this is a different pin than your PVN.
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