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- Physical LAN connection to Paychex network (the office is configured as such).
- Credentials and other details:
- Machine Name
- Paychex Username
- Paychex Password
- Token Serial
- PVN
- Make sure that you are not on the “croop” domain on your local machine. You will need to use your local account (“Solu-AccountName”) as we need administrative privileges.
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- Make sure to be connected via the LAN network.
- Use the following link as we are remotely located: https://eaccesssecurityportal.paychex.com/
- Use your Paychex credentials to login:
- Use the same Paychex credentials again:
- Setup your 5 Security Questions:
- Four will need to be selected from drop-down lists; you will need to create the fifth yourself.
- After you have selected and answered your five questions (1 custom and 4 from the drop-downs), click “Next”:
- You should be returned to the main menu. Select "I’d like to activate my soft token so I can start using it."
- Confirm that you wish to activate your token:
- Select option 2, manual activation:
- You should see a page like the following, containing all the details you will need to activate the application. Wait here:
Configure the Soft Token Application for Desktop
- Check to see if the application is already installed under Start > All Programs > “Entrust IdentityGuard Soft Token”. If so, run it, and skip to the next section.
- If the software is not installed:
- Download it here: https://www.entrust.com/mobile/info/download.php
- Locate the downloaded installer file and run it. You will see this screen:
- Click “Next” through the installer, accepting the license agreement along the way.
- Download it here: https://www.entrust.com/mobile/info/download.php
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- Go back to the Self-Service website, and copy the information from the page we left off at to the Soft Token application.
- Once configured, the application should provide you with a Registration Code. Input this into the next page on the Self-Service site:
- Confirm successful registration. If you see the page below, your token is set up correctly. If not, please ensure all information is correct and retry.
- Next, change your PVN. From the Self-Service main menu, select “I’d like to change my PVN the next time I authenticate.”
- At the confirmation prompt, click “Yes”:
- Click “done”.
- Log out and back into Self-Service which will prompt you to change your PVN.
- Enter your old PVN in the first field (provided via email), followed by your desired new PVN in the next two, and a response from the token application in the last field:
- Click OK; the token is now properly set up.
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